Anthem Blue Cross Expands In-Language Services and Opens Two Neighborhood Stores in Los Angeles
LOS ANGELES , October 20 /Businesswire/ - Anthem Blue Cross (Anthem) recently opened two Anthem Neighborhood Stores in Koreatown and Alhambra for virtual and by-appointment, in-person services, as part of its commitment to improving the lives of Californians and the communities in which it operates. In addition to the stores, Anthem also expanded its Anthem Assist program, which consists of associates who can help consumers in English, Spanish, Chinese, Korean, or Vietnamese. Anthem Assist associates will also be available virtually and by appointment in the store.
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“We have been part of the California community for more than 80 years and having the local presence with these Anthem Neighborhood Stores is just another way we are meeting the diverse needs of the people and communities we serve,” said Vinod Mohan, President of Anthem’s Medicare West Region. “Healthcare is personal and we understand that many individuals are more comfortable having a discussion about health in their native language. Following public health guidelines, these stores will also be a community resource that makes it possible for people to discuss and learn more about their health.”
The Anthem Neighborhood Stores will offer various services virtually and in-person. Until further notice, anyone wishing to use any in-person services or amenities must call to make an appointment.
Anthem Neighborhood Stores have enacted precautions based on the recommendations of public health officials to ensure the safety of visitors, including COVID cleaning measures, installing plexiglass at locations where individuals may meet face-to-face, and other precautionary measures.
The Anthem Neighborhood Stores are open from 9:00 a.m. to 5:00 p.m., Tuesdays, Wednesdays, and Thursdays. These stores are located at the addresses below.
For more information regarding these stores or to schedule an in-person appointment, consumers can call the store. The phone number for the Alhambra store is (626) 537-2534 and the number for the Koreatown store is (213) 531-0516. These phone lines are available Monday through Friday, 9:00 a.m. to 5:00 p.m.
Individuals interested in enrolling in an Anthem Medicare Advantage plan can enroll during this year’s Medicare Annual Election Period (AEP). The AEP begins October 15, 2020, and continues through December 7, 2020; and gives consumers enrolled in Medicare Parts A and B the opportunity to sign up for Anthem’s 2021 Medicare Advantage plans.
Anthem offers a wide variety of Medicare Advantage plans, including HMO plans; dual special needs plans (DNSPs), designed for those eligible for both Medicare and Medicaid; and chronic special needs plans (CSNPs) for individuals with chronic disease such as diabetes and heart disease.
Anthem Blue Cross is an HMO plan, HMO DSNP, LPPO CSNP, HMO CNSP, and HMO ISNP plan with a Medicare contract. Anthem Blue Cross Life and Health Insurance Company is an LPPO plan with a Medicare contract. Anthem BC Health Insurance Company is an LPPO plan with a Medicare contract. Enrollment in Anthem Blue Cross depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability in our health programs and activities. 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-888-230-7338(TTY:711)。 ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). This plan is available to anyone who has both Medical Assistance from the State and Medicare.
About Anthem Blue Cross
Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross name and symbol are registered marks of the Blue Cross Association. Additional information about Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company is available at www.anthem.com. Also, follow us on Twitter at https://twitter.com/anthemBlueCross and on Facebook at www.facebook.com/AnthemBlueCrossCA.
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