December 5, 2020         
St. Joseph's Children's Hospital First Hospital in West Central Florida to Implant New Device to Repair Life-Threatening Heart D   •   Top Universal Studios Execs Testimony Demanded in Lawsuit Over Racist Treatment of Black Star Faizon Love, BRG Lawsuit Claims   •   Entravision Raises Over $2.2 Million for Children’s Miracle Network Hospitals   •   Mary Alexander Selected to Daily Journal's Top 100 Attorneys List and Top Women Lawyers List   •   December 6: Remember and Work for Change   •   New Studies Call Attention to Effects of Structural Inequities on Health in America   •   New Study Finds Once Hospitalized, Black Patients with COVID-19 Have Lower Risk of Death than White Patients   •   CURE Media Group Announces the 2020 MPN Heroes® Winners   •   Children’s Hospital Los Angeles Offers FREE Flu Vaccination Family Clinic   •   Hall of Fame Resort & Entertainment Company Announces Closing of Underwriters’ Option to Purchase Additional Shares of   •   Web Summit: With funding from Apple, Malala Fund is conducting research to look at the impacts of climate change on girls and yo   •   Desert Financial to Match $20 K in Donations to Phoenix Children's Hospital   •   AEO Updates Payment of Deferred First Quarter Cash Dividend of $0.1375 Per Share, Due to Strong Financial Condition   •   Japanese Lawmakers Call for International Agreement to Prohibit the Eating of Dogs and Cats   •   Fuze Wins 2020 Aragon Research Women in Technology Award for Public Relations   •   The Elves Are Flying Off the Shelf - The Elf on the Shelf® and Elf Pets® Are Scarce but Can Still Be Found in Select Loc   •   Ulta Beauty Announces Third Quarter Fiscal 2020 Results   •   Ric Edelman Shares the Post-Election Investment Strategy You Need Now   •   Communitech’s Fierce Founders Uplift: Levelling the Playing Field and Shattering Glass Ceilings   •   nTIDE November 2020 Jobs Report: Americans with Disabilities Remain Engaged in Labor Force
Bookmark and Share

Anthem Blue Cross Expands In-Language Services and Opens Two Neighborhood Stores in Los Angeles

LOS ANGELES , October 20 /Businesswire/ - Anthem Blue Cross (Anthem) recently opened two Anthem Neighborhood Stores in Koreatown and Alhambra for virtual and by-appointment, in-person services, as part of its commitment to improving the lives of Californians and the communities in which it operates. In addition to the stores, Anthem also expanded its Anthem Assist program, which consists of associates who can help consumers in English, Spanish, Chinese, Korean, or Vietnamese. Anthem Assist associates will also be available virtually and by appointment in the store.

This press release features multimedia. View the full release here:

(Photo: Business Wire)

(Photo: Business Wire)

“We have been part of the California community for more than 80 years and having the local presence with these Anthem Neighborhood Stores is just another way we are meeting the diverse needs of the people and communities we serve,” said Vinod Mohan, President of Anthem’s Medicare West Region. “Healthcare is personal and we understand that many individuals are more comfortable having a discussion about health in their native language. Following public health guidelines, these stores will also be a community resource that makes it possible for people to discuss and learn more about their health.”

The Anthem Neighborhood Stores will offer various services virtually and in-person. Until further notice, anyone wishing to use any in-person services or amenities must call to make an appointment.

  • Anthem Assist Representatives: Trained, licensed, and bilingual Anthem associates are available to support individuals who have questions about their Medicare health insurance options. These associates also staff a toll-free number available to members who want in-language assistance with their Anthem Blue Cross health plan.
  • Anthem Gallery: Many of Anthem’s health insurance plans provide access to services such as a personal emergency response system and/or hearing aid. These items will be available in the Anthem Gallery so people can learn more about them before making choices about these services and products.
  • Telehealth Kiosk: Consumers are increasingly using virtual care, such as telehealth, as a means to receive healthcare services. The telehealth kiosk allows individuals to use LiveHealth Online, a tool that provides convenient access to U.S.-based board-certified healthcare providers. LiveHealth Online also has providers who are fluent in multiple languages.
  • Anthem Classroom: Anthem will host workshops, education sessions, and meetings that aim to help members of the community improve their health and wellbeing. These workshops and sessions will be available virtually.
  • Consultation Rooms: These rooms are available for when members desire more privacy when discussing their health insurance options or having a telehealth visit at the store. Anthem will also use these rooms when hosting health screenings and other services that help members lead healthier lives.

Anthem Neighborhood Stores have enacted precautions based on the recommendations of public health officials to ensure the safety of visitors, including COVID cleaning measures, installing plexiglass at locations where individuals may meet face-to-face, and other precautionary measures.

The Anthem Neighborhood Stores are open from 9:00 a.m. to 5:00 p.m., Tuesdays, Wednesdays, and Thursdays. These stores are located at the addresses below.

  • Koreatown Location: 2789 West Olympic Blvd., Suite 101, Los Angeles, CA 90006
  • Alhambra Location: 1411 South Garfield Ave., Suite 102, Alhambra, CA 91801

For more information regarding these stores or to schedule an in-person appointment, consumers can call the store. The phone number for the Alhambra store is (626) 537-2534 and the number for the Koreatown store is (213) 531-0516. These phone lines are available Monday through Friday, 9:00 a.m. to 5:00 p.m.

Individuals interested in enrolling in an Anthem Medicare Advantage plan can enroll during this year’s Medicare Annual Election Period (AEP). The AEP begins October 15, 2020, and continues through December 7, 2020; and gives consumers enrolled in Medicare Parts A and B the opportunity to sign up for Anthem’s 2021 Medicare Advantage plans.

Anthem offers a wide variety of Medicare Advantage plans, including HMO plans; dual special needs plans (DNSPs), designed for those eligible for both Medicare and Medicaid; and chronic special needs plans (CSNPs) for individuals with chronic disease such as diabetes and heart disease.

Anthem Blue Cross is an HMO plan, HMO DSNP, LPPO CSNP, HMO CNSP, and HMO ISNP plan with a Medicare contract. Anthem Blue Cross Life and Health Insurance Company is an LPPO plan with a Medicare contract. Anthem BC Health Insurance Company is an LPPO plan with a Medicare contract. Enrollment in Anthem Blue Cross depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability in our health programs and activities. 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-888-230-7338(TTY:711)。 ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). This plan is available to anyone who has both Medical Assistance from the State and Medicare.

About Anthem Blue Cross

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross name and symbol are registered marks of the Blue Cross Association. Additional information about Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company is available at Also, follow us on Twitter at and on Facebook at

STORY TAGS: Photo/Multimedia, United States, North America, California, Product/Service, Other Health, Managed Care, Hispanic, General Health, Professional Services, Consumer, Other Consumer, Other Professional Services, Insurance, Seniors, Practice Management, Health,


White House Live Stream
Breaking News
alsharpton Rev. Al Sharpton
9 to 11 am EST
jjackson Rev. Jesse Jackson
10 to noon CST


Sounds Make the News ®
Atlanta - WAOK-Urban
Berkley / San Francisco - KPFA-Progressive
Chicago - WVON-Urban
KJLH - Urban
Los Angeles - KJLH - Urban
WKDM-Mandarin Chinese
New York - WKDM-Mandarin Chinese
New York - WADO-Spanish
WBAI - Progressive
New York - WBAI - Progressive
Washington - WOL-Urban

Listen to United Natiosns News