Lumos and NorthState to Participate in FCC’S New Emergency Broadband Benefit Program
WAYNESBORO, Va. & HIGH POINT, N.C. , May 11 /Businesswire/ - Lumos and NorthState, premier providers of fiber-to-the-premises internet for residences and businesses, will participate in the recently announced Federal Communications Commission’s (FCC’s) Emergency Broadband Benefit Program (EBB Program) to help low-income households pay for broadband service during the COVID-19 pandemic. Qualifying households may enroll in the EBB Program beginning May 12, 2021.
Households can qualify for the EBB Program by showing that at least one member of their household meets one of the following criteria:
If a member of a household qualifies under any of these criteria, the household can receive a discount of up to $50 per month on broadband service from an EBB participating provider. Lumos and NorthState, serving customers in Virginia and North Carolina, respectively, are both approved to offer the EBB discount. The EBB program is temporary and expires when funds are exhausted or six months after the U.S. Department of Health and Human Services declares the end of the COVID-19 health emergency.
“The COVID-19 pandemic has increased the need for fast, reliable internet service, since so many of us now work and learn from home,” Diego Anderson, Senior Vice President and General Manager for Lumos and NorthState said. “We have a longstanding commitment to bringing fiber availability to underserved areas and by participating in special initiatives such as the new EBB Program.”
“We are pleased to be part of the EBB Program to provide internet service at a reduced price for those in need,” Anderson added. “I encourage anyone who may be eligible for the EBB Program to contact Lumos or NorthState as soon as possible. We’re here to support our local communities.”
Those who have questions or would like to enroll in the EBB Program to receive benefits toward broadband service should contact the providers directly:
Lumos at 855.GO.LUMOS (855-465-8667)
NorthState at 336.886.3600
Additional details about EBB Program eligibility and benefits are available at fcc.gov/broadbandbenefit.
About Lumos and NorthState
Our company, doing business under the Lumos and NorthState brands in Virginia and North Carolina, respectively, provides high-speed fiber internet, wall-to-wall Wi-Fi, voice, and streaming services to residential and business customers. But we are more than your average internet provider. Our customers enjoy the fastest fiber speeds available built on a network they can truly count on – all backed by local, expert customer care teams. We know that fast, reliable internet is what you need to stay connected to the things that matter.
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