JCP&L Encourages Customers to Arrange Payment Plans and Apply for Bill Assistance Programs During Assistance Week
PR Newswire
MORRISTOWN, N.J., Oct. 20, 2021
MORRISTOWN, N.J., Oct. 20, 2021 /PRNewswire/ -- Residential customers of Jersey Central Power and Light (JCP&L), a subsidiary of FirstEnergy Corp. (NYSE: FE), who are having difficulty making ends meet are encouraged to contact their utility now to enroll in payment plans or to receive referrals for bill assistance programs. Establishing an affordable payment arrangement or obtaining assistance can help keep balances manageable.
"We understand many customers are in a difficult financial situation because of the pandemic," said James V. Fakult, president of JCP&L. "Customers who have lost income during this crisis may be eligible for assistance that was unavailable to them before."
Programs customers may be eligible to participate in include:
For a complete list of assistance programs for which customers may be eligible, including installment payment plans and budget billing, please visit www.firstenergycorp.com/billassist, or call customer service at 1-800-662-3115.
JCP&L serves 1.1 million New Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com.
FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at www.firstenergycorp.com. Follow FirstEnergy on Twitter: @FirstEnergyCorp.
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SOURCE FirstEnergy Corp.