Birdeye Goes Global, Acquires Australia-based Cube Online

Your unfiltered news center. ®

The world you see depends upon the news you get. ®

HOME

ARTS

RSS

Today's Date: March 23, 2023

NEI sets human rights, inequality, net zero, nature as focus themes for corporate engagement • INVESTOR ALERT: Law Offices of Howard G. Smith Announces Investigation of Block, Inc. (SQ) on Behalf of Investors • The Law Offices of Frank R. Cruz Announces Investigation of Block, Inc. (SQ) on Behalf of Investors • Fire Victim Trust Settles Vegetation Management Claims For $171m • Agilent Presents 2023 Darlene Solomon Award to Victor Chang Cardiac Research Institute Scientist, Kathryn Wolhuter • FOOD AS MEDICINE: Spartan Medical Answers the Call to Help Veterans Eat Healthier Aligned with the Department of Veterans Affair • Swisslog Healthcare Promotes Eric Waski to Senior Vice President – Technology Center • Canadian securities regulators publish detailed data for eighth annual review of representation of women on boards in Canada • Gaming Arts will showcase an impressive lineup of new titles displaying creativity and innovation at IGA 2023 • Incyte Provides Regulatory Update on Ruxolitinib Extended-Release Tablets • L.A. Care and Blue Shield of California Promise Health Plans Open New Community Resource Center in Norwalk • /C O R R E C T I O N -- Autism Speaks/ • Inovia Vein Leads Community Outreach for DVT Awareness Month • Stratus Financial Will Join Sun N Fun Aerospace Expo 2023 • Xavier Cole named 18th president of Loyola University New Orleans • TAL ALERT: Bragar Eagel & Squire, P.C. is Investigating TAL Education Group on Behalf of TAL Stockholders and Encourages Inv • SHAREHOLDER ACTION ALERT: The Schall Law Firm Encourages Investors in DISH Network Corporation with Losses of $100,000 to Contac • CRTC to improve access to Internet and mobile services across Canada • PepsiCo Juntos Crecemos and Celebrity Chef Lorena Garcia Team Up to Support Jefa-Owned Businesses on National Jefa Day • RedDrop Announces Bold Stance to Support Early Menstruating Girls in Florida with $15M Donation In Services

Birdeye Goes Global, Acquires Australia-based Cube Online

PALO ALTO, Calif. , February 02 /Businesswire/ - Birdeye, the leading all-in-one digital customer experience platform, announced the acquisition of Cube Online (Cube), Australia’s leading customer experience platform.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230202005115/en/

Birdeye CEO Naveen Gupta (Photo: Business Wire)

More than 3,000 businesses trust Cube in Asia-Pacific and Europe. Cube helps businesses connect with consumers through its digital customer experience platform, enabling local brands and businesses to go digital to be found online, generate reviews, monitor and post on social media, and holistically view all customer touchpoints. With the acquisition of Cube, Birdeye now has more than 100,000 businesses and nearly 1,000 employees worldwide.

“We are thrilled to welcome Cube to the Birdeye family,” said Naveen Gupta, Co-founder and CEO of Birdeye. “In the wake of the COVID-19 pandemic, 65% of all customer interactions are digital, and local brands and businesses have been forced to adapt to this new reality. As more and more consumers expect the convenience of digital interactions, it’s becoming clear that going digital is now a necessity for every business. Cube’s all-in-one digital customer experience platform mirrors Birdeye’s, and combining our two companies is a win for all customers, especially businesses with a global presence.”

While many other software companies are downsizing investments in innovation and people, Birdeye has been on a tear recently announcing brand new products like Social, Appointments as well as hiring top talent. Birdeye has been the highest-rated reputation and customer experience platform in the last five years, and recently got the rare distinction of rating #1 in sixty-four different categories on G2.

The acquisition of Cube expands Birdeye’s international presence into Australia, New Zealand, and the United Kingdom. By combining the two businesses, Cube customers worldwide can utilize best-in-class software that manages all aspects of their digital customer experience, and thousands of Cube customers have already migrated to the Birdeye platform. Terms of the deal are not being disclosed.

“Birdeye’s product innovation, customer obsession, and company culture make this a natural fit,” said Tony Van-Eyk, Co-Founder and CEO of Cube Online. “This is a great outcome for Cube customers as they will access the best technology in the world and massively enhanced support infrastructure. We couldn’t be more excited to join the Birdeye family, and we look forward to the work ahead.”

About Birdeye

Birdeye is the leading all-in-one digital customer experience platform trusted by over 100,000 local brands and businesses. Founded in 2012 by Naveen and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by Accel-KKR, Trinity Ventures, World Innovation Lab, and Silicon Valley investors Marc Benioff and Jerry Yang. Learn more at birdeye.com.